Product Guide
Meridian 1 Option 11C
Meridian 1 Option 11C is designed to be modular, flexible, easy to use,
easy to install, and easy to sell. Option 11C delivers all the functionality,
rich applications support and reliability of the larger systems in the
Meridian 1 portfolio. Option 11C deploys the same X11 Software,
Intelligent Peripheral Equipment (IPE) cards, desktop telephones and
provides the same applications that are used by the larger Meridian 1
systems. The modular design of Option 11C allows for it to be an off-
the-shelf product. With focus on small to medium businesses, Option
11C delivers to your business robust power at great value.
Option 11C services up to 800 ports and supports up to 58,000 Busy-
Hour-Call-Completions (BHCC) per hour. Option 11C has a host of IP
and remote capabilities in addition to supporting industry leading
Meridian integrated applications. State-of-the-art software updates can be
downloaded via the Internet.
Option 11C exemplifies the value of simplicity without compromising functionality or reliability. Incorporating the
latest technological advances while protecting your initial investment. Option 11C epitomizes "five-nines" reliability.
Option 11C is built on a solid foundation that has longevity - at Nortel Networks, we call that evergreen by design,
and it’s your investment protection guarantee.
Key Features
•
Motorola 68040 Commercial Processor: Option 11C packs the same power as the larger Meridian 1 systems
with the Motorola 68040 commercial processor. This increase in processing capability enables Option 11C to
support real-time intensive applications, heavy call traffic associated with call centers, and sophisticated
applications such as Computer Telephony Integration (CTI), Customer Controlled Routing (CCR), and
Integrated Voice Response (IVR) . The robust processing power ensures that the Option 11C can support your
business needs today as well as future applications.
•
Ethernet Connection: The Option 11C Ethernet connection provides an Equipment LAN (ELAN)
connection into server based applications such as Symposium Call Center Server (SCCS) for Call Centers,
CallPilot servers for Unified Messaging and to Optivity Telephony Manager (OTM) for system administration.
It can also be used to deliver Simple Network Management Protocol (SNMP) alarm traps to open management
workstations such as Optivity Network Management System (NMS) or HP OpenView. SNMP compatibility
allows more efficient Meridian 1 alarm management to provide a unified view of network operations in
managing both your voice and data networks.
Meridian 1 Option 11C
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across your WAN with Meridian 1 ITG Trunk Side Gateways between multiple Option 11C systems. Or both. The
choice and flexibility is yours.
If you have a Call Center, Nortel Networks Symposium portfolio has solutions right for your operations. Whether a
small workgroup operation with Symposium Call Center Express server (SCCE) or larger call centers with
Symposium Call Center Server (SCCS), both are supported by the reliable and robust features of Option 11C and
X11 Software.
Option 11C is also particularly well suited for use throughout your network with its powerful suite of Integrated
Services Digital Networking features. ISDN is a set of standards that is capable of transmitting fully digital
communications (voice, data, fax and image) over the same facilities. Option 11C’s robust ISDN feature set benefits
your business as it expands to multiple sites with centralized services (for administrative savings) and distributed
intelligence (for added system resiliency and customer responsiveness). Examples of centralized services across your
network include Uniform Dialing Plan along with Centralized Messaging Services, which standardize user interfaces
while simplifying administration. In turn, distributed intelligence services include such the IP Expansion Option for
distributing Option 11C Expansion cabinets over your Ethernet network and Network Attendant Service for
distributed attendant services boosting customer responsiveness. In addition, Option 11C expansion cabinets, with
the IP Expansion Option, can also act as a fully survivable remote. Supporting the most mission critical of
environments.
All the performance, value, simplicity and unparalleled quality you'd expect from Nortel Networks is available with
Meridian 1 Option 11C, the leading manufacturer of digital communication systems.
Value Proposition
Meridian 1 Option 11C is a powerful system in a small package, supporting up to 800 ports. Option 11C supports
the same first-class desktop and system features as the larger Meridian 1 systems, including digital telephones, in-
building wireless communications, voice messaging, call center, server based system management and multimedia
applications. With its robust scalability, Option 11C can be configured for a single site as your main
communications system or provide excellent multi-location support with ISDN Private Networking. The Option
11C's modular design allows you to easily and cost-effectively add capacity and new capabilities as needs arise, thus
making it a truly future safe investment for small and medium size enterprises needing robust communications
capability.
Target Market
Option 11C is ideal for customers looking for an economical communications system for businesses ranging from
80 to 800 ports. Option 11C is ideally suited as a standalone system for your corporate headquarters or for
networked corporate branches within a larger Meridian 1 network. With its reduced footprint, it is an ideal solution
for limited space switch room environments. Cabinets are typically wall-mounted, however, there is also a footstand
available for deployment on a floor. Option 11C can operate in both an AC and DC current environment.
Product Codes
Order Number
Description
NTWB09AA Option 11C Main Cabinet (AC)
NTWB09CA Option 11C Main Cabinet (DC)
NTWB09BA Option 11C Expansion Cabinet (AC)
NTWB09DA Option 11C Expansion Cabinet (DC)
NTSF8020
NTSF8021
NTSF8022
NTSF8023
Option 11C General Business Software Package (USA)
Option 11C Enhanced Business Software Package (USA)
Option 11C Enterprise Software Package (USA)
Option 11C NAS/VNS Software Package (USA)
Meridian 1 Option 11C
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Order Number
NTSF8101
NTSF8102
NTSF8103
NTSF8104
Description
Option 11C/11C Mini 100 Additional TNs – General Business
Option 11C 100 Additional TNs – Enhanced Business
Option 11C 100 Additional TNs – Enterprise Business
Option 11C 100 Additional TNs – NAS/VNS
© 2001 Nortel Networks. All rights reserved. Information in this document is subject to change without notice. Nortel Networks Corporation
assumes no responsibililty for any errors or omissions that may appear in this document.
Nortel, Nortel Networks, the Globemark corporate logo, Meridian, and Meridian 1 are trademarks of Nortel Networks. All other trademarks
are property of their respective owners.
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